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Terms & Conditions

Terms and Conditions

By accessing and using this website, you agree to the following terms and conditions. These terms outline how our services are provided and how you may use the information on this site.

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1. Services Provided

We offer sprinkler design services including 3D modelling, 2D drawings, and hydraulic calculations for systems designed in accordance with BS EN 12845 and BS 9251. All work is produced using professional software such as Revit, AutoCAD, and Canute.

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2. Accuracy of Information

We aim to keep all website information accurate and up to date. However, we make no guarantees that all content is free from errors. Information may change without notice.

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3. Client Responsibilities

Clients must provide accurate project information, drawings, and specifications. Delays or errors caused by incomplete or incorrect information are the responsibility of the client.

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4. Payment Terms

Payment terms will be agreed upon before work begins. Design work will only commence once the agreed terms are accepted. Late payments may result in delays to project delivery.

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5. Refunds

As our services are custom‑produced, refunds cannot be issued once design work has started. Cancellations made before work begins may be eligible for a partial or full refund depending on the circumstances.

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6. Intellectual Property

All drawings, models, calculations, and documents produced remain our intellectual property until full payment is received. After payment, clients may use the deliverables for their intended project only.

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7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our designs. It is the client’s responsibility to ensure installation is carried out by qualified professionals and complies with all relevant regulations.

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8. Website Use

You may not copy, reproduce, or distribute any content from this website without permission. Unauthorised use may result in legal action.

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9. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the website indicates acceptance of any changes.

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10. Contact

If you have any questions regarding these terms, please contact us directly.

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